Seamless Support.

Stable Systems.

Smarter Operations.

Keep your systems running at peak performance with expert support, proactive monitoring, and fast issue resolution every day.

4.9/5 Rated by 100+ Clients on Clutch

Why Ongoing Support Matters

Your business runs around the clock—and your systems should too. Whether it’s an unexpected technical issue, a user query, or a request for new functionality, having expert support readily available ensures minimal downtime, faster resolution of issues, improved user productivity, stronger system security, and ongoing enhancements to keep everything running smoothly.

What We Offer

Application Support

We offer Level 1 to Level 3 support for Microsoft Dynamics 365, Power BI, and integrated business applications. Our team handles technical queries, configuration issues, and performance concerns with care and urgency.

System Maintenance

We proactively monitor your systems, apply updates, fix bugs, and ensure your environment remains stable and secure—preventing issues before they disrupt operations.

User Training & Helpdesk

Empower your team with on-demand assistance and refresher training sessions. We help your users adopt systems fully and use them effectively.

Security & Compliance

Stay protected with security patches, access control reviews, and compliance support to meet data protection standards like GDPR or industry-specific regulations.

Change Requests & Enhancements

Need a new feature? Workflow updates? Report customizations? We support iterative improvements so your solution evolves with your business needs.

Our Support Process

Report issues via portal, email, or phone.

We triage based on urgency and impact.

Issues are fixed with clear updates.

We prevent repeats of major problems.

Solutions and tips are documented for your team.

Our Satisfied Customers

Hear What Our Partners Say About Us

Agni Group

“Implementing Microsoft Dynamics 365 Business Central has been a game-changer for Agni Group. We’ve seen remarkable improvements in our financial operations, from faster and more accurate month-end closings to better visibility into our revenue and expenses across multiple business units. The system’s real-time reporting and automation capabilities have reduced manual work, improved cash flow by lowering our Days Sales Outstanding (DSO), and allowed us to track budgets and discounts more effectively. Particularly for our vehicle sales process, the enhanced control over discount approvals and financial compliance has streamlined decision-making and reduced operational risks. Business Central has empowered our teams with the insights and tools needed to work more efficiently and strategically. Agile Solutions is more than a vendor; they’re the driving force behind our success for 12+ years.“

Company: Agni Group

IME Motors

“We’ve been using Microsoft Navision with the support of Agile Solutions, and it has transformed the way we manage our operations across sales, finance, HR, and warehousing. The system’s seamless integration has enhanced interdepartmental coordination, improved inventory control, and provided us with accurate, real-time reporting. Its intuitive interface and tailored features have empowered our teams to work more efficiently and make informed decisions. With Microsoft Navision, we’ve seen measurable improvements in productivity, operational transparency, and overall business performance.”

Company: IME Motors

MAW Enterprises

“Agile’s ERP system has brought visibility, structure, and momentum to our operations. From billing to workshop tracking, the improvements have been measurable. We’re already seeing strong financial growth and expect even more as we continue unlocking the platform’s full potential.”

Company: MAW Enterprises

Sipradi Trading

“With the introduction of Microsoft Dynamics NAV, our plans and operations have become much more agile and accurate. We now have a real-time view of our business, helping us respond faster and manage better.”

Company: Sipradi Trading

Toyota Nepal

“We’ve been using Microsoft Navision 2017 for the past few years, and it has significantly improved our financial management and operational efficiency. The software’s integration with various business functions, from accounting to inventory management, has streamlined our processes and provided better visibility and control over our financial data. Its user-friendly interface and customizable features have enabled our team to work more efficiently, reduce errors, and make data-driven decisions. Overall, Navision 2017 has been a game-changer for our business, and we’ve seen measurable improvements in both productivity and profitability.”

Company: Toyota Nepal

NIC Asia Bank

"NIC ASIA Bank has always embraced innovation to enhance operational efficiency and customer experience. Our partnership with Agile Solutions Pvt. Ltd for the implementation of Microsoft Dynamics NAV – equipped with the latest technologies has significantly streamlined the internal HR processes and been a catalyst for transforming the HR Department. From recruitment to retirement, the platform has digitized and streamlined end-to-end HR processes, enabling real-time insights, improved compliance and enhanced employee lifecycle management. Agile's deep understanding of banking requirements and their commitment to service excellence have made them a trusted partner in our digital transformation journey."

Company: NIC Asia Bank

FonePay

"Implementing Microsoft Dynamics 365 Business Central has not just made the organization functions ease but also has enhanced our financial reporting, especially in the area of analysis views covering the different dimensions we need. Agile Solutions’ understanding of our business context and dedication on the support has further accelerated the value realization."

Company: FonePay

F1 Soft

“With the introduction of Microsoft Dynamics NAV, our plans and operations have become much more agile, accurate and we are able to get a real-time view of our business.”

Company: F1soft

Nepal CRS Company

“Dynamics NAV has greatly streamlined our financial processes, especially improving our DSO by nearly 25% through better invoicing and real-time tracking. While it’s a powerful system, I feel the reporting tools could be more user-friendly. With stronger built-in analytics, it would be even more valuable for decision-making.”

Company: Nepal CRS Company

Nepal Red Cross Society

“Since 2012, Nepal Red Cross Society has shown a strong commitment to financial management and operational efficiency through its use of NAV software. By leveraging NAV’s capabilities, we’ve streamlined reporting, enhanced transparency, and strengthened decision-making. Agile Solutions continues to support our dedication to accountability and effective resource allocation.”

Company: Nepal Red Cross Society

Civil Aviation Authority of Nepal

"Working with Agile Solutions has been a game-changer for CAAN. Their implementation of Microsoft Dynamics 365 Business Central unified our fragmented systems, cut administrative costs by 20%, and accelerated our financial reporting by 40%. We now operate with real-time insights, streamlined workflows, and full compliance with aviation and financial standards. Agile’s expertise truly empowered our digital transformation."

Company: Civil Aviation Authority of Nepal (CAAN)

Why Choose Us?

Dedicated Microsoft Experts

Our certified team understands your platforms deeply—Dynamics 365, Power BI, Azure, and more.

Proactive & Preventive Support

We don't just fix issues—we anticipate them and prevent downtime.

Scalable Service Models

From small teams to large enterprises, our support plans grow with you.

Human Support, Not Just Tickets

We offer clear communication, expert guidance, and personal attention with every request.

Our Results Speak for Themselves

Proven Track Record Across Different Industries

Client:

Sipradi Trading

Boosted efficiency, streamlined payments, and improved decisions with real-time ERP and NCHL integration.

Empowering Financial Agility and Inventory Precision with Agile Solutions

Before

High production downtime due to unplanned maintenance.
Automated inventory and supplier coordination.
Inefficient fuel consumption analysis.

After

AI-driven predictive maintenance reducing downtime by 40%.
Automated inventory and supplier coordination.
Data-driven optimization reducing fuel costs.

Client:

Nepal Red Cross Society

Nepal Red Cross Society achieved better financial control, streamlined operations, and improved reporting.

Driving Financial Accountability and Efficiency Through ERP Integration

Before

High production downtime due to unplanned maintenance.
Automated inventory and supplier coordination.
Inefficient fuel consumption analysis.

After

AI-driven predictive maintenance reducing downtime by 40%.
Automated inventory and supplier coordination.
Data-driven optimization reducing fuel costs.

Client:

Sipradi Trading

Boosted efficiency, streamlined payments, and improved decisions with real-time ERP and NCHL integration.

Empowering Financial Agility and Inventory Precision with Agile Solutions

Before

High production downtime due to unplanned maintenance.
Automated inventory and supplier coordination.
Inefficient fuel consumption analysis.

After

AI-driven predictive maintenance reducing downtime by 40%.
Automated inventory and supplier coordination.
Data-driven optimization reducing fuel costs.

Keep Your Business Running Smoothly

Don’t let technical hiccups slow you down. Our Support & Maintenance services ensure your digital systems stay reliable, secure, and high-performing—so you can focus on growth, not glitches.

Seamless Support. Stable Systems. Smarter Operations.

Why Ongoing Support Matters

What We Offer

Our Support Process

Our Satisfied Customers

Our Results Speak for Themselves

Boosted efficiency, streamlined payments, and improved decisions with real-time ERP and NCHL integration.

Nepal Red Cross Society achieved better financial control, streamlined operations, and improved reporting.

Boosted efficiency, streamlined payments, and improved decisions with real-time ERP and NCHL integration.

Keep Your Business Running Smoothly

Seamless Support.

Stable Systems.

Smarter Operations.